Question 1

What products does BORA. sell?

Accepted Answer

BORA. offers three products - the Bora Bag (a premium waterproof crossbody sports bag designed for ball sports), Bora Hats (5-panel athletic caps in 3 colours), and Bora Bracelets (minimalist adjustable wristwear in 3 colours, each with a unique brand symbol).

Question 2

What sports is the Bora Bag designed for?

Accepted Answer

The Bora Bag is engineered for football, volleyball and footvolley players. It features a dedicated mesh compartment that fits a size 5 ball, plus specialized sections for all your gear - clean clothes, sandy equipment, phone, water bottle and more.

Question 3

Is the Bora Bag waterproof?

Accepted Answer

Yes - 100%. The Bora Bag is made from water and sand-proof materials, making it perfect for the beach, the pitch, and everything in between.

Question 4

What are the dimensions of the Bora Bag?

Accepted Answer

Height: 45cm · Width: 30cm · Depth: 15cm. It's designed to carry everything you need without the bulk.

Question 5

What colours are available?

Accepted Answer

Bora Bag: Charcoal (one colour). Bora Hats: Charcoal, Blue, Grey. Bora Bracelets: Black, Grey, Blue - each with a different brand symbol.

Question 6

What do the bracelet symbols mean?

Accepted Answer

Each bracelet colour carries a meaning - Black (Multi-Arm Emblem) represents Versatility and adaptability. Grey (Spiral Motif) represents Motion, flow and active lifestyle. Blue (Arch/Bridge Icon) represents Strength, stability and lasting quality.

Question 7

How do I care for my Bora products?

Accepted Answer

Bora Bag: Wipe clean with a damp cloth. Do not machine wash. Bora Hats: Hand wash only with cold water. Bora Bracelets: 100% waterproof - wear them anywhere, no special care needed.

Question 8

Do you ship internationally?

Accepted Answer

Currently we ship within Israel only. International shipping is coming soon - follow us on Instagram @bora_dot to be the first to know.

Question 9

How long does delivery take?

Accepted Answer

Orders are processed within 1-3 business days. Delivery times vary based on your location and will be shown at checkout.

Question 10

How do I track my order?

Accepted Answer

Once your order is shipped you will receive a tracking number via email. You can use it to track your delivery in real time.

Question 11

What is your return policy?

Accepted Answer

We accept returns within 14 days of delivery for unused, unopened items in their original packaging. Return shipping costs are covered by the customer. Refunds are processed to the original payment method within 5-10 business days.

Question 12

How do I contact BORA.?

Accepted Answer

Email: bora.il.official@gmail.com - WhatsApp: +972-54-957-8535 - Instagram: @bora_dot - TikTok: @bora_dot. We are always happy to help!

FAQ

Preguntas frecuentes